Work Order Trackers

Work orders are tasks assigned to customers by employees within the organization. They may be requests for new work, returns, exchanges, maintenance, or repairs and contain instructions on the job the customer wants.

In addition to the specifications or instructions, a work order may include a cost estimate, a list of jobs to be done, material specifications, date and time for starting and finishing an order, and a location for execution or delivery.

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Often, a work order is detailed enough to serve as an invoice. To serve as an invoice, a work order must also include a per-hour or week rate and the name of the person to whom the job is assigned. There are many different types of work orders depending on the nature of the task:

Construction work order – a work order given to a construction company or organization for building something.

Maintenance work order – Their owners often maintain property and equipment. Maintenance may be due to malfunction of machinery or equipment. Companies or individuals may usually carry out periodic preventive maintenance work such as servicing machinery, cleaning air conditioners, and servicing automotive machinery. In such cases, if the work is to be outsourced to another entity, a maintenance work order will also be sent to the company that is expected to perform the task.

Repair work order – A repair work order is given when something needs to be fixed or repaired. An individual or company will send a work order stating what needs to be repaired and when the repair work needs to start.

Automotive work order – An automotive work order is sent to a mechanic or automotive repair company to repair automobiles and their parts.

Sales order/purchase order: A sales order is an internal document generated by the organization to document a purchase order sent by the customer. A purchase order is an external document the consumer sends to the seller to purchase goods or services the customer requires.

A work order must not be confused with a job order. A job order is a separate internal document stating the quantity, type of material, labor, and machine hours to be used. After receiving a work order, an organization usually creates a job order internally.

The customer prepares and sends work orders as part of the formal documentation process between the customer and the business.

We offer various work order templates, such as automotive, maintenance, construction, and repair work orders. If you plan to write a work order, you can download our free templates and use them as needed.

Work Order Template

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