Defect Tracking Log

For any business, it is essential that they make the best products in the market and that their customers and clients are satisfied. The products or the merchandise they sell often come out defective; this isn’t because the business intended it to be like this, but somehow, due to machinery or human error, this happened.

It is the job of a business or an organization to ensure that it has tracked all the defects from the start of the supply chain to the end so that no defective piece goes into the hands of the customer. If this happens, a business may lose the customer that it tried so hard to get. For this, an organization keeps a defect tracking log.

Defect tracking is one of the vital processes in many companies that want to stay updated about the defects seen in their products to make products that can fix those defects.

The information about the defects is obtained after thoroughly examining the product and testing it, as well as from the feedback of the customers.

Usually, the software engineering field tracks the software’s defects after delivering it to the customer. If any bug is seen in the software, the company removes those bugs by giving updates.

In a large company, tracking defects is difficult since it requires software to be inspected, tested, and investigated. The tracking process becomes complex when the number of defects to be investigated increases. A defect tracking log can be used to track those defects.

The purpose of the log is to make the defect management easier. The log never let the company forget any defect. Every defect is taken into consideration, and then a possible solution is recommended by the company.

A defect tracking log enables a business to maintain the details of the defective piece or product. Since many businesses don’t have the time to make the log from scratch, they use a template; this template contains various columns and rows in which the details regarding the product (such as the product ID, colour, date and time of manufacture, place of manufacture, etc.) are mentioned along with the details about the defect that has been noticed (such as the exact defect, what caused it, who noticed it, when was it noticed, etc.).

Many organizations fail to mention essential details in the log, such as to whom the log must be submitted. Without this detail, the whole purpose of the log is moot.

A business maintains a defect tracking log to keep track of every detail related to defects seen in the product. This log usually provides all the valuable information to a business and ensures that it has remembered all the defects and intends to fix them.

The log is usually prepared in MS Excel format. It includes the name of the person managing the defects, lists of defects, unique defect ID, the name of the person who created the product with a defect, a description of the product, and defects in detail.

The defects can be arranged in the log based on the priority assigned to each defect. Priority is given to each defect according to its severity. If the defect is minor, you can keep it on the list.

A template for a defect tracking log can be used to save you time. This template is effective for those who often forget to fix many defects and get negative feedback.

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